Minimum Service Call: $140
This gets me there and covers the first hour of labor. Many
repairs are completed in the first hour. If additional time
is needed the cost is $70/hr. Parts of course are extra. The
majority of repairs can be completed in just one trip providing
I have enough of information from you to allow me to bring
the correct parts to get the job done. The more you can tell
me about the work that needs doing the more likely it will
be for me to get it right the first time so everyone is happy.
If you choose to bring your machine directly to me for repair
I'll just charge the $70/hr rate for the time I work on your
Rick's Game Repair is based out of Elburn IL which is just
west of the Geneva/St. Charles area. I'm willing to travel
to most of the Chicago suburbs however excessive travel time
(more than 1 hour) will be billed at the $70/hr rate. Whenever
possible I will group service calls in a particular area together
to save me the travel time and avoid extra charges.
I typically won't do service work in Chicago itself
unless it's a machine you purchased from me.
What I service:
I have over 33
years of experience in the repair and restoration of arcade
video games and solid state pinball machines. I'll work on
most arcade video games but there are some that are so difficult
to keep running that I may not agree to service them. No one
wins if you start pouring money into a machine that experience
tells me is likely to die of a totally different problem the
next day. For pinball machines I like to stay with 1985 and
newer machines. The first generation of solid state pinball
machines (roughly 1977 through 1984) can be troublesome to
keep running. People are often able to buy this vintage of
pinball machine very cheap and the reason is that they can
be hard to keep going or have often been neglected to the
point where a large effort is needed to get them in shape.
I'm good but I can't work miracles in just a few hours. I
will consider working on the pre-1985 Bally and Williams pinball
machines but don't have the background or parts on hand for
this vintage of Gottlieb pinball games.
What I don't service:
I've got limited experience with juke boxes, slot machines,
dart machines and early EM (Electromechanical) pinball machines.
If I'm at your place servicing the machines I specialize in
I may be talked into looking at some of these others but I
don't have the parts and documentation needed to properly
provide service on them. However, I can often refer you to
someone better equipped than I to repair your machine so don't
hesitate to ask.
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