Minimum Service Call: $140
This gets me there and covers the first hour of labor. Many
repairs are completed in the first hour. If additional time
is needed the cost is $70/hr. Parts of course are extra. The
majority of repairs can be completed in just one trip providing
I have enough of information from you to allow me to bring
the correct parts to get the job done. The more you can tell
me about the work that needs doing the more likely it will
be for me to get it right the first time so everyone is happy.
If you choose to bring your machine directly to me for repair
I'll just charge the $70/hr rate for the time I work on your
Rick's Game Repair is based out of Elburn IL which is just
west of the Geneva/St. Charles area. I'm willing to travel
to most of the Chicago suburbs however excessive travel time
(more than 1 hour) will be billed at the $70/hr rate. Whenever
possible I will group service calls in a particular area together
to save me the travel time and avoid extra charges.
I typically won't do service work in Chicago itself
unless it's a machine you purchased from me.
What I service:
I have over 32 years of experience in the repair and restoration
of arcade video games and solid state pinball machines. I'll
work on most arcade video games but there are some that are
so difficult to keep running that I may not agree to service
them. No one wins if you start pouring money into a machine
that experience tells me is likely to die of a totally different
problem the next day. For pinball machines I like to stay
with 1985 and newer machines. The first generation of solid
state pinball machines (roughly 1977 through 1984) can be
troublesome to keep running. People are often able to buy
this vintage of pinball machine very cheap and the reason
is that they can be hard to keep going or have often been
neglected to the point where a large effort is needed to get
them in shape. I'm good but I can't work miracles in just
a few hours.
What I don't service:
I've got limited experience with juke boxes, slot machines,
dart machines and early EM (Electromechanical) pinball machines.
If I'm at your place servicing the machines I specialize in
I may be talked into looking at some of these others but I
don't have the parts and documentation needed to properly
provide service on them. However, I can often refer you to
someone better equipped than I to repair your machine so don't
hesitate to ask.
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